Privacy Policy
Last updated: July 21, 2026
Witch Town is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website at www.playwitchtown.com and our online game at game.playwitchtown.com.
1. Data Controller
The Witch Town service is operated by the Witch Town team.
- Email: [email protected]
- Website: www.playwitchtown.com
- Game: game.playwitchtown.com
2. Scope of This Policy
This policy covers:
- Marketing site (
www.playwitchtown.com) — landing pages, blog, and legal pages. - Game client (
game.playwitchtown.com) — matchmaking, rooms, gameplay, replays, profiles, shop, and related features.
If you only browse the marketing site, we collect less information than when you play the game.
3. Information We Collect
We may collect the following types of information:
Account and profile data
- Display name (town name)
- Guest or member account identifiers
- Account type (guest or registered member)
- Email address, if you create or use a member account
- Avatar and wardrobe selections, profile preferences, and achievement progress
Gameplay data
- Match sessions, room codes, role assignments, card actions, and match outcomes
- Replay data and settlement records
- In-game chat or messages visible to other players during a session
- Quick Play, private room, and Academy tutorial activity
Device and technical data
- Browser type, device type, and operating system
- IP address and connection metadata needed to run real-time multiplayer
- Session tokens and authentication data
- Error, crash, and performance logs used for debugging and reliability
Voice and media preferences
- Voice narration (TTS) is opt-in. We do not enable voice by default.
- Captions are available independently of voice settings.
- Audio preference settings (voice, SFX, ambience) may be stored locally in your browser.
Cookies and analytics
- Essential cookies or local storage needed to keep you signed in and remember preferences
- Analytics data, if enabled, to understand site usage and improve the service
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the game and website
- Match you into rooms, run authoritative game state, and deliver replays
- Save progress, achievements, wardrobe items, and profile data for member accounts
- Improve gameplay balance, fix bugs, and develop new features
- Respond to support requests and communicate with users
- Ensure safety, security, fair play, and abuse prevention
- Comply with legal obligations
5. Legal Basis for Processing
Where applicable, we process personal data based on:
- The necessity to perform our contract with you (providing the game)
- Our legitimate interests in operating, securing, and improving the service
- Compliance with applicable legal obligations
- Consent, where required by law (for example, optional analytics or marketing communications)
6. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
- Service providers — trusted third parties such as Cloudflare that help us host, secure, store, and deliver the service (Workers, Durable Objects, D1, R2, and related infrastructure)
- Legal authorities — when required by law, regulation, court order, or legal process
- Other players — limited in-game information such as display names, table avatars, and messages visible during gameplay
7. International Data Transfers
Witch Town uses a global infrastructure, including Cloudflare’s network. Your data may be transferred to and processed in jurisdictions outside your country of residence, including the United States and other regions where our service providers operate.
8. Data Retention
We retain personal data only as long as necessary to:
- Provide the service
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain safety, debugging, and abuse-prevention records
Guest account data may be more limited and less persistent than member account data. Gameplay logs, match records, and chat messages may be retained for a limited period for safety, replay, and debugging purposes.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a portable copy of certain data, where applicable
To exercise these rights, contact us at [email protected]. We may need to verify your identity before fulfilling a request.
10. Children’s Privacy
Witch Town is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us and we will promptly delete it.
11. Security
We implement reasonable technical and organizational measures to protect your data, including access controls, encrypted transport, and infrastructure protections provided by our hosting partners. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Marketing Site vs. Game
| Surface | Typical data collected |
|---|---|
www.playwitchtown.com | Page visits, referrer, browser metadata, optional analytics |
game.playwitchtown.com | Account data, gameplay records, session tokens, in-game messages, profile and shop data |
Reading this policy or our blog does not require an account.
13. Cookies and Analytics
We use cookies, local storage, and similar technologies to operate the website and game client, maintain sessions, and remember preferences. You can control cookies through your browser settings. Analytics data, if collected, is used in aggregate form to improve the service.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the service after changes constitutes acceptance of the revised policy.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Contact page: www.playwitchtown.com/contact